stopthemadness wrote:
I just told them I was cancelling my internet and getting rid of my computer and I was never getting another computer as long as I live - it took me less than 60 seconds lol.
LMAO! Wish I had thought of that.
0 Kudo
What's the number to call to cancel the feeds? 1-866-212-1343
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 Mister Bitch |
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Posts: 29 (09/19/07 10:17 AM) |
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Marisa |
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Posts: 106 (09/19/07 10:23 AM) |
I can't handle Indian call centers. that's about the only time that I truly experience intense, primal rage.
I appreciate the input on this thread. I'm gonna shoot them an email and say I don't have phone access. |
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PoofUrGone |
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Posts: 2117 (09/19/07 11:37 AM) Registered user |
Ugh, after I press 2 to cancel I just get some weird dialing and then it tells me that it can't process my call
 .
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cg41386 |
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Posts: 12150 (09/19/07 6:47 PM) Registered user |
Earlier today, they said someone would be with me in less than 2 minutes. Almost 5 minutes pass, nobody answered. Tried again, they kept saying my call
couldn't be processed. Currently on hold, they said it could be more than 10 minutes.
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Vegazguy |
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Posts: 4322 (09/20/07 12:41 PM) whatever. |
i was on hold for about ten minutes but once i got a person with the heaviest of accents i was done within a minute or two.
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Web Sleuth |
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Posts: 5 (09/21/07 2:05 AM) |
Initially tried calling and kept getting the strange dialing then the 'can't process your call at this time' message. Fifth time was a charm.
Strange dialing and then suddenly elevator music. I was being put on hold. The joy! Warned the wait time would be about 10 minutes. It was.
Indian woman comes on. Very thick accent, can't hardly understand her. I say I'm calling to cancel the feeds, I only had them for Big Brother and I want it cancelled right now. She says something about keeping the feeds. I catch "music" and "games". I say no, not interested. She says "One moment, I am in the process of cancelling the account". (Which actually means: Just a sec while I check my manual for the next pitch line) This cycles about 6 rounds, with similar (i'm guessing?) pitches in between. I felt bad for her because a few times I totally didn't understand anything she said and I just responded with "No, I'm calling to cancel". Then, she gets tricky and says the account will be cancelled in another month, so I will have a chance to try out all their other great services and they will send an email regarding cancellation at that time. Ah.. no. After I refuse and tell her to cancel it now, she says "ok, I am sending the confirmation email right now" NO! I'm not dealing with a cancellation confirmation email (how stupid!), don't send me anything, cancel it right now while i'm on the phone. I'm not calling back, I don't want the service anymore, do-it-now. And it was done. Finally! |
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Marisa |
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Posts: 124 (09/21/07 5:09 PM) |
Took me 8min and 50 secnds of frustration.
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AisleyneForever |
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Posts: 64 (09/22/07 2:50 PM) Registered user |
Marisa wrote: Didn't you try the no phone access email?
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hollybear141414 |
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Posts: 818 (09/23/07 2:53 AM) Registered User |
I was a little scared after hearing all these horror stories here about trying to cancel your feeds over the phone so when i called, as soon as i got to the real player rep, before he could even say hello I pretty much just screamed into my phone CANCEL MY SUPERPASS ACCOUNT IMMEDIATELY! IMMEDIATLEY!! RIGHT NOW!!! needless to say the whole process was only about 45 sec and my feeds were cancelled ;) |
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cg41386 |
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Posts: 12164 (09/23/07 9:22 PM) Registered user |
I was finally able to cancel mine a few days ago, didn't last terribly long.
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Marisa |
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Posts: 127 (09/24/07 11:48 AM) |
AisleyneForever wrote: I was going to, but then I got curious to see if I would have the same bad experience as everyone else. LMAO - glutton for punishment. 
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catwoman6226 |
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Posts: 79 (09/24/07 4:12 PM) Registered user |
Another success story here - I was on hold less than 30 seconds, and it took less than a minute to cancel. I told her I only had the account for Big Brother,
and now that it's over, I am not the least bit interested in anything else they have to offer. I might have had an easier time because so many people have
already called and cancelled, so maybe the first 'big rush' was over.
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omzig |
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Posts: 1144 (09/28/07 11:04 AM) Registered user |
Called today (my billing date is today...nothing like waiting until that last minute) and spoke with a man. He tried to give me free downloads and other
"stuff". Totally struck him down, told him I am not interested in anything other than BB on RP. I kept reiterating that. Didn't take too long,
about 6 minutes and when I got my confirmation #, I asked his name and he said "Baboo".
Made me think of Seinfeld
Last Edited By: omzig
09/28/07 11:07 AM.
Edited 1 times.
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Fat Piggy Bitch |
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Posts: 334 (09/28/07 11:12 AM) |
OMG I HAVE TO CANCEL TODAY TOO!
I DONT WANT TO FUCKING TALK TO SOMEONE IN AFGHANISTAN! SHIIIIIIIIIIIIIIIIT! I WISH THEY STILL LET YOU CANCEL ON LIVE CHAT! |
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omzig |
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Posts: 1145 (09/28/07 11:18 AM) Registered user |
^^^^ whaaaaattt??
You mean you don't want to watch another go-around of ED? 
I guess your infatuation has subsided 
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Guatevia |
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Posts: 313 (09/30/07 6:39 PM) Registered User |
Are they able to see how much time I spent watching the BB8 fields? When asked why I was cancelling, I said it was because I had bought the feeds for BB8, which was over now. He asked if I wanted to use the superpass for music, but I told him I didn't like music. He asked if I wanted to use the pass for games, I told him that "I don't have time for games." Then after accessing my account, he asked why, if I had so much time to watch Big Brother, would I not have any time to play games now? Hmmmm.... |
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ZippyDoDa |
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Posts: 2147 (09/30/07 6:44 PM) Registered user |
I would have told him to shut the fuck up and cancel my feeds. End of story! They are so obnoxious!!
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IReallyHaveNoIdea |
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Posts: 2084 (09/30/07 8:18 PM) Registered user |
You people are nuts. I just sent them an email saying I expected that something I ordered quite easily online should be able to be cancelled by the same
method and just as easily and that I wasn't going to waste my time calling on the phone. I got my cancellation confirmation email the next morning.
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Fat Piggy Bitch |
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Posts: 365 (10/03/07 11:47 AM) |
OMG this is fucking frustrating!!!!!!!!!!!!
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OuijaBroad |
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Posts: 2385 (10/03/07 11:59 AM) Registered User |
aldav2 wrote: OMGGGGGGGGGGGGGGGGGGGGG I STILL HATE SPRINT TO THIS DAY. I spent many phone calls spanning several HOURS of my life trying to cancel my accout with them. x a MILLION
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